Your privacy matters to us. This policy explains what data we collect, why we collect it, and how you can control it.
1. Information We Collect
Information You Provide
- Account registration: Name, email address, and password when you create an account
- Reviews: Text, ratings, and any other content you submit
- Communications: Messages you send us via the contact form or email
- Newsletter subscriptions: Email address if you opt in
Information Collected Automatically
- Log data: IP address, browser type, pages visited, referring URLs, and timestamps
- Device information: Hardware model, operating system, and screen resolution
- Cookies: Session identifiers and preference settings (see Cookies section)
- Usage data: Which providers you view, searches you perform, and features you use
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our review platform and services
- Display your reviews and calculate provider ratings
- Send you account-related notifications (password resets, review confirmations)
- Send newsletters if you have subscribed (you can unsubscribe at any time)
- Detect and prevent fraudulent reviews and spam
- Analyze usage patterns to improve our site
- Comply with legal obligations
We never sell your personal information to third parties.
3. Sharing Your Data
We share your information only in these limited circumstances:
- Public reviews: Reviews you submit are publicly visible alongside your first name
- Service providers: Trusted vendors who help us operate the site (hosting, analytics) under strict confidentiality agreements
- Legal compliance: When required by law, court order, or government request
- Business transfer: If TelecomReviewz is acquired or merges with another entity, your data may transfer to the new owner
We do not share your data with internet service providers or advertisers for targeting purposes.
4. Cookies & Tracking
We use cookies and similar technologies for:
- Essential cookies: Required for login sessions and site security — cannot be disabled
- Analytics cookies: Google Analytics to understand how visitors use our site (anonymized)
- Preference cookies: Remembering your settings and preferences
You can control cookies through your browser settings. Disabling non-essential cookies will not affect your ability to use the site.
5. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of all personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and associated data
- Portability: Request your data in a structured, machine-readable format
- Opt-out: Unsubscribe from marketing communications at any time
To exercise these rights, contact us at privacy@telecomreviewz.com. We will respond within 30 days.
6. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Bcrypt hashing for stored passwords
- Regular security audits and vulnerability assessments
- Access controls limiting who can access user data internally
No system is 100% secure. If you suspect unauthorized access to your account, contact us immediately and change your password.
7. Children's Privacy
TelecomReviewz is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will promptly delete it.
8. Policy Changes
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email (if you have an account) and update the "Last updated" date at the top of this page. Continued use of TelecomReviewz after changes means you accept the updated policy.
For privacy-related questions or to exercise your rights: